Your Safety Is Our Priority
At RuraRide, we've built safety into every part of our platform to help protect our community.
Built-in Safety Features
All riders must verify their identity through their phone number, email, and payment information before booking their first ride.
We conduct thorough background checks on all drivers, including criminal history and driving record reviews, before they can join our platform.
Our in-app emergency button connects you directly with emergency services, sharing your real-time location and trip details.
Safety Information
Check driver information
Verify your driver's name, photo, vehicle make, model, and license plate number before getting in the car.
Wait indoors until arrival
Stay inside a safe location until your driver arrives and the app notifies you.
Share your trip
Use the "Share Trip" feature to let friends or family track your ride in real-time.
Wear your seatbelt
Always buckle up, no matter how short the trip. Seatbelts save lives.
Monitor your route
Pay attention to the route and verify it matches what you see in the app.
Stay connected
Keep your phone charged and ready in case you need to contact someone.
Check for belongings
Make sure you have all your personal items before exiting the vehicle.
Rate your driver
Provide honest feedback about your experience to help maintain a safe community.
Report any concerns
If you experienced any safety issues, report them immediately through the app.
Emergency Assistance
If you're ever in an emergency situation during a RuraRide trip, our in-app emergency button connects you directly with local emergency services and shares your real-time location.
Community Guidelines
Treat Everyone with Respect
We expect all riders and drivers to treat each other with respect and courtesy. Discriminatory or inappropriate behavior will not be tolerated.
Prioritize Safety
Follow all traffic laws, avoid distractions while driving, and ensure everyone wears seatbelts. Never drive under the influence of alcohol or substances.
Maintain Privacy
Respect each other's privacy. Don't share personal information, contact details, or continue contact outside the platform without consent.
Report Concerns
If you experience or witness any behavior that makes you uncomfortable or violates our guidelines, please report it immediately through the app.
Zero Tolerance Policy
We have zero tolerance for illegal activity, harassment, or discrimination. Violations may result in removal from the platform.
Our Safety Commitment
At RuraRide, safety isn't just a feature—it's our foundation. We're constantly investing in new technology and features to help protect our entire community.