How RuraRide Works
RuraRide connects rural residents with local drivers in a simple, safe, and efficient way. Learn how our platform makes transportation accessible for everyone in your community.
Access RuraRide Your Way
Web Platform
Access all RuraRide features from any device with a web browser. Book rides, track drivers, and manage your account without needing to download an app.
Mobile Apps
Download our iOS or Android app for a streamlined experience on your smartphone. Perfect for on-the-go ride booking.
Phone Support
Don't have internet access? Call our local support number to book rides directly with our team. We ensure everyone can access transportation.
For Riders
Create an Account
Sign up on our website or app with your basic information. You can also call our local number for assistance.
Enter Your Trip Details
Tell us where you're going, when you need to be picked up, and how many passengers will be traveling.
Get Matched with a Local Driver
We'll connect you with a driver from your community who knows the local roads and areas.
Track Your Ride
Watch your driver arrive in real-time on our web platform or app. You'll receive notifications about your ride status.
Pay and Rate
Pay through the app, website, or with cash. After your ride, rate your driver to help maintain quality service.
For Drivers
Apply as a Driver
Complete our driver application on the website or app with your personal information, vehicle details, and required documents.
Background Check
We'll conduct a background check to ensure the safety of our community. This typically takes 3-5 business days.
Set Your Availability
Once approved, set your availability in the app or on the website. Drive when it works for your schedule.
Accept Ride Requests
Receive ride requests from people in your community and choose which ones to accept based on your availability.
Get Paid
Earnings are automatically deposited to your account weekly, or you can cash out instantly for a small fee.
Key Features
Rural Coverage
We specifically serve rural areas that traditional ride-sharing services often overlook.
Local Drivers
All our drivers are from your community, ensuring they know the area and care about providing good service.
Multiple Payment Options
Pay through the app, website, or with cash - whatever is most convenient for you.
Web & Mobile Access
Access all features through our web platform or mobile app. No need to download anything if you prefer using a browser.
How to Use the Web Platform
1. Enter Your Destination
Open our website and enter where you're going. The system will detect your current location or you can enter it manually.
2. Choose Your Ride
Select from different ride options based on your needs: Standard, Comfort, or Group for larger parties.
3. Track and Enjoy
Watch as your driver approaches on the interactive map, and track your journey in real-time until you reach your destination.
Frequently Asked Questions
How much does RuraRide cost?
Fares are calculated based on distance and time. You'll always see the price before confirming your ride, with no hidden fees. Our rates are designed to be affordable for rural communities.
Do I need a smartphone to use RuraRide?
No, you can access all features through our web platform on any device with internet access. You can also call our local number to book rides directly if you don't have internet access.
Is RuraRide available in my rural area?
RuraRide is currently operating in select rural communities as we grow our service. Check our website or contact us to see if we're in your area yet.
How do I contact my driver?
Once matched with a driver, you can call or message them directly through the app or web platform without sharing your personal phone number.
Can I schedule a ride in advance?
Yes, you can schedule rides up to 7 days in advance. This is especially useful for planned appointments or regular trips.